Career, Lifehacks, Productivity

Unpacking Accent Bias At Work

People have linguicism or “accenticism” without realizing it. When we impose our judgments about a specific person on the whole group or community that this individual belongs to, we exhibit

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Business, Entrepreneur, Tech

5 Simple Ways to Optimize Facebook Ad Campaigns

The process of optimizing your Facebook Ads campaign is crucial. Unlike other advertising platforms such as Google Ads, you are serving ads to a cold audience with Facebook Ads. A

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Business, Entrepreneur, Marketing

4 Potential Benefits of Having a Toll Free 800 Phone Number for Your Business

Many companies, both big and small, have been employing the use of toll-free lines for decades. The reason for this is that it allows them to keep their costs low

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Business, Startup

Upgrade Your Business Phone With A Quality Service

It’s hard not to say that running a business can turn out to be pretty challenging. This may be the case, but that doesn’t mean it is going to be

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Business, Productivity

Proven Ways to Make Your Small Business More Productive

If you are not happy with your level of productivity right now or if you believe that your small business is capable of achieving bigger and better things, then there

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Business, Startup

How Do You Answer Your Customers’ Questions?

Your customers have many questions. However, more often than not, they’re unsure how to get the best answer.  Is this the best product for me? How long is the warranty?

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Business

Benefits of Using an Answering Service

Missed and unanswered negatively impact customer satisfaction while also costing money. Telephone answering services can help businesses deal with this problem efficiently and effectively. Telephone answering services entail having dedicated

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Business, Marketing

What Does ACD Mean in Call Center Lingo?

Call centers use a variety of different systems that integrate hardware and programming to enable call center agents to provide optimal service to callers. An ACD, short for “automatic call

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