In order for customer service to remain accessible and convenient, businesses must stay up to date and look to move the meter on the technology front. That’s because technology, with
The Core Processes of Business, and How to Master Them
There are a number of top core business processes; it would be prudent for you, as a business owner, to master them all. These core processes include sales and marketing,
12 Smart Tips To Increase Customer Footfall
Footfall is vital for a bricks and mortar business. It goes without saying that the more people that enter your store, the more likely you are to make money. Without
Keeping Your CX Straightforward, And Why It’s So Important
When a customer feels they’ve had a negative experience with your online business, they are unlikely to return to it again, and they certainly won’t become a valuable brand ambassador
Driving Success Via Support: Customer Service Best Practices to Transform Your Business
As a business owner, you know how important it is to provide top notch customer service, but are you aware of the best practices and how they can turn things
4 Effective Strategies for Handling Social Media Complaints
Social media is a double-edged sword. We love it because it gives everyone a platform and a voice, but it also enables bad news and bad press to travel farther,
Customer Consciousness : Keeping Users Happy & Maintaining Balance In Business
Having a large, engaged audience is the goal of any business.However, for many of us it can be one of the most difficult factors to incorporate into a cohesive strategy.
Build Business Efficiency From Top To Bottom
You always need to think about efficiency in your business model. Efficiency is about delivering the absolute best product and using the fewest amount of resources, including time and money.