With the new year looming, there’s a host of information around about how to get your business ahead in 2020. The chances are that, off the back of such advice,
Some Worthwhile Tips on Small Businesses, Retail Marketing and Customer Experience Improvement with Whatsapp
Chances are that no matter where you’re from or what capacity of job you have, you use social media. It’s a simple fact- the popularity of all the different sites
4 Things That Every Business Should Do To Be Successful
There is certainly a lot of aspects that are involved when it comes to making a business successful. Right from having a good business plan, hiring the correct people through
4 Most Common Questions about the Business Model Canvas (With Answers)
Turning your plans, ambitions and business ideas into a great software solution, you may have overlooked a vital element of the entire process. Business model canvas development belongs to the
How Do You Answer Your Customers’ Questions?
Your customers have many questions. However, more often than not, they’re unsure how to get the best answer. Is this the best product for me? How long is the warranty?
Benefits of Using an Answering Service
Missed and unanswered negatively impact customer satisfaction while also costing money. Telephone answering services can help businesses deal with this problem efficiently and effectively. Telephone answering services entail having dedicated
Going Above and Beyond: 5 Simple Strategies to Improve Customer Experience
Customer satisfaction and customer experience are not the same thing. Consider the case, in 2016, of a prominent chain of European gas stations hired a company to measure customer satisfaction
5 Features Your Ecommerce Website Needs to Have
Running an ecommerce business is no easy task. Once you’ve got your design and marketing under control, you have to be consistently monitoring your site data and keeping your eyes