{"id":27362,"date":"2017-07-13T13:53:34","date_gmt":"2017-07-13T17:53:34","guid":{"rendered":"http:\/\/www.andysowards.com\/blog\/?p=27362"},"modified":"2017-07-13T13:54:00","modified_gmt":"2017-07-13T17:54:00","slug":"keep-customers-happy-5-tips-for-entrepreneurs","status":"publish","type":"post","link":"https:\/\/andysowards.com\/blog\/2017\/keep-customers-happy-5-tips-for-entrepreneurs\/","title":{"rendered":"How To Keep Your Customers Happy: 5 Tips For Entrepreneurs"},"content":{"rendered":"

Keeping your customers happy needs to be at the forefront of your mind. It doesn\u00e2\u20ac\u2122t matter if you own a multinational corporation, or you\u00e2\u20ac\u2122re a sole trader. Keeping your customers happy means they are likely to keep coming back.<\/p>\n

Mark Zuckerberg, Tim Sykes<\/a>, and other notable entrepreneurs are all aware that the customer is the most important part of a business. But how can you keep your customers happy? Let\u00e2\u20ac\u2122s take a look at some of the best pieces of advice out there:<\/p>\n

1 \u00e2\u20ac\u201c Regularly Communicate With Your Customers<\/h3>\n

\"happy<\/a>
\nAre Your Customers Digging You? Website Ideas That Rock!<\/em><\/p>\n

Customers like to be kept in the loop, and they like to know how things are progressing. Let\u00e2\u20ac\u2122s imagine someone has paid you to undertake a project that will keep you busy for 6 weeks. Ideally you should communicate with your customer weekly.<\/p>\n

Regular communication will help your customers to understand how the project is moving on, and they\u00e2\u20ac\u2122re likely to trust you a little more too. Stay silent, and they may wonder what is happening.<\/p>\n

2 \u00e2\u20ac\u201c Value Your Customers Point Of View<\/h3>\n

\"Happy<\/a>
\nHow to Use Social Media Effectively for Customer Service <\/em><\/p>\n

It is so important for you to value your customers point of view, even if you do not agree with it. At the end of the day, your customer is paying your bills, so give them what they have asked for.<\/p>\n

Valuing your customers point of view, and making them feel heard<\/a> and appreciated is priceless.<\/p>\n

3 \u00e2\u20ac\u201c Be Realistic About Everything<\/h3>\n

\"happy<\/a>
\nDriving Success Via Support: Customer Service Best Practices to Transform Your Business<\/em><\/p>\n

You\u00e2\u20ac\u2122ve got 4 months to build your customer a garage, but you want to get it done in 2. Can you realistically get it done in 2 months? Are you prepared to tell your customer that their new garage will be ready to use in just 8 weeks?<\/p>\n

If you make a promise to your customer, and you cannot keep it, they won\u00e2\u20ac\u2122t be very happy with you. If you are more realistic, your customers will appreciate this, even if it means they have to wait an extra 2 months for their garage to be built.<\/p>\n

4 \u00e2\u20ac\u201c Be Polite At All Times<\/h3>\n

\"Happy<\/a>
\n5 Key Tips to Engage With Your Online Customer<\/em><\/p>\n

You\u00e2\u20ac\u2122ve probably heard the phrase \u00e2\u20ac\u02dcPoliteness costs nothing\u00e2\u20ac\u009d. This phrase is particularly relevant to any communication that you have with your client.<\/p>\n

You may want to shout and scream at the customer about the changes they\u00e2\u20ac\u2122ve asked you to make, but it wouldn\u00e2\u20ac\u2122t be a good idea. Stay polite, act like you\u00e2\u20ac\u2122re willing to make the changes, and you\u00e2\u20ac\u2122re more likely to impress your customers.<\/p>\n

5 \u00e2\u20ac\u201c Offer Your Customers A Rewards Scheme <\/h3>\n

\"Happy<\/a>
\nSmart Strategies To Retain & Grow Customer Loyalty<\/em><\/p>\n

Everyone likes to get a discount. Offer long-term customers a discount <\/a>from time to time, so that they feel as if they are financially benefiting from you. Offer them 5-10% off their next purchase, or a free meal one evening next month.<\/p>\n

Any rewards scheme, can help with customer retention, and make them feel like you care about them, and that is priceless.<\/p>\n

\"Happy<\/a>
\nHow to Measure Customer Experience for Your Mobile Application?<\/em><\/p>\n

Using the above 5 tips will help you to keep your customers happy, and the money coming in. The happier your customers are, the more likely they are to use you again and again, and that\u00e2\u20ac\u2122s what every entrepreneur wants.<\/p>\n","protected":false},"excerpt":{"rendered":"

Keeping your customers happy needs to be at the forefront of your mind. It doesn\u00e2\u20ac\u2122t matter if you own a multinational corporation, or you\u00e2\u20ac\u2122re a sole trader. Keeping your customers<\/p>\n","protected":false},"author":1,"featured_media":27363,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[109],"tags":[5364,5891,6834,631,6192,6286,6300,6005,6382,3864,6829,6519,6833,6831,118,522,2244,6835,6832,6837,1188,6836,984,6830,115,6791,220],"class_list":["post-27362","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-be-entrepreneur","tag-business","tag-call-centers","tag-communication","tag-consumers","tag-customer-support","tag-customer-assistance","tag-customer-engagement","tag-customer-loyalty","tag-customers","tag-happy-customers","tag-know-your-customer","tag-know-your-product","tag-kyc","tag-lifehacks","tag-navigation","tag-product","tag-product-delivery","tag-reards-loyalty-programs","tag-reward-schemes","tag-sales","tag-service-deliver","tag-services","tag-suctomer-service","tag-tips","tag-troubleshooting","tag-website"],"yoast_head":"\nHow To Keep Your Customers Happy: 5 Tips For Entrepreneurs<\/title>\n<meta name=\"description\" content=\"Keeping your customers happy needs to be at the forefront of your mind. 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